Reservations Agent The RitzCarlton, Bachelor Gulch (20070826) jobs

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Reservations Agent

At greater than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so distinctive that lengthy after a visitor stays with us, the expertise stays with them. As the premier worldwide supplier of luxurious experiences, we set the usual for uncommon and particular luxurious service the world over. We invite you to discover The Ritz-Carlton.

The Ritz-Carlton, Bachelor Gulch, situated at 0130 Daybreak Ridge, PO Box 9190, Avon, CO , 81620 at the moment has the next alternative:

Reservations Agent (20070826):

Process all reservation requests, modifications, and cancellations acquired by cellphone, fax, or mail. Identify visitor reservation wants and decide applicable room sort. Verify availability of room sort and price. Explain assure, particular price, and cancellation insurance policies to callers. Accommodate and doc particular requests. Answer questions on property services/companies and room lodging. Follow gross sales strategies to maximise income. Input and entry information in reservation system. Indicate particular room reservation varieties (e.g., complimentary rooms, worker reductions, journey agent inspection charges, and wholesale reservations) by inputting the right code and price into the reservation system. Follow correct escalation procedures when addressing visitor issues. Follow all firm insurance policies and procedures; guarantee uniform and private look are clear {and professional}; preserve confidentiality of proprietary info; shield firm property; shield the privateness and safety of visitors and coworkers. Welcome and acknowledge all visitors in keeping with firm requirements; anticipate and handle visitors’ service wants; help people with disabilities; thank visitors with real appreciation. Speak with others utilizing clear {and professional} language; reply telephones utilizing applicable etiquette. Develop and preserve optimistic working relationships with others; assist crew to succeed in frequent targets; pay attention and reply appropriately to the issues of different workers. Comply with high quality assurance expectations and requirements. Move, raise, carry, push, pull, and place objects weighing lower than or equal to 10 kilos with out help. Perform different cheap job duties as requested by Supervisors.


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The Ritz-Carlton is an equal alternative employer dedicated to hiring a various workforce and sustaining an inclusive tradition. The Ritz-Carlton doesn’t discriminate on the idea of incapacity, veteran standing or some other foundation protected underneath federal, state or native legal guidelines.

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