Front Office Supervisor Overnight On Call JW Marriott Minneapolis Mall of America (20072352) jobs

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Here’s To Your Journey with JW Marriott

Marriott International portfolio of manufacturers consists of each JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International’s flagship model with greater than 500 world places, is advancing the artwork of internet hosting in order that our friends can journey brilliantly. As a bunch with Marriott Hotels, you’ll assist hold this promise by delivering premium decisions, subtle fashion, and well-crafted particulars. With your expertise and creativeness, collectively we’ll innovate and reinvent the way forward for journey.

JW Marriott is a part of Marriott International’s luxurious portfolio and consists of greater than 80 stunning properties in gateway cities and distinctive resort places all over the world. JW believes our associates come first. Because if you happen to’re blissful, our friends will probably be blissful. It’s so simple as that. Our accommodations supply a piece expertise not like another, the place you will be a part of a group and luxuriate in a real camaraderie with a various group of peers. JW creates alternatives for coaching, improvement, recognition and most significantly, a spot the place you’ll be able to actually pursue your passions in a luxurious atmosphere. Treating friends exceptionally begins with the way in which we deal with our associates. That’s The JW Treatment™.

The JW Marriott Minneapolis Mall of America, positioned at 2141 Lindau Lane, Bloomington, MN , 55425 is at the moment hiring a Front Office Supervisor Overnight – On Call.

Responsibilities embody:


     Complete designated cashier and shutting experiences within the pc system. Review shift logs/each day memo books and doc pertinent info in logbooks. Contact applicable particular person or division (e.g., Bellperson, Housekeeping) as essential to resolve visitor name, request, or downside. Process all visitor check-ins by confirming reservations in pc system, verifying visitor id, requesting type of fee, assigning room, and activating and issuing room key. Sell a room/lodging to friends with out reservations based mostly on availability. Ensure charges match market codes and that any exceptions are documented. Ensure checks that come from retailers (e.g., Health Club, Retail Shop) are scanned and charged to room. Assist administration in coaching, evaluating, counseling, disciplining, and motivating and training workers; function a job mannequin and first level of contact of the Guarantee of Fair Treatment/Open Door Policy course of. Report accidents, accidents, and unsafe work situations to supervisor; full security coaching and certifications.


     Follow all firm insurance policies and procedures; guarantee uniform and private look are clear {and professional}; preserve confidentiality of proprietary info; defend firm property. Welcome and acknowledge all friends in line with firm requirements; anticipate and handle friends’ service wants; help people with disabilities; thank friends with real appreciation. Speak with others utilizing clear {and professional} language; reply telephones utilizing applicable etiquette. Develop and preserve optimistic working relationships with others. Ensure adherence to high quality expectations and requirements. Stand, sit, or stroll for an prolonged time frame or for a whole work shift. Move, raise, carry, push, pull, and place objects weighing lower than or equal to 25 kilos with out help. Perform different affordable job duties as requested by Supervisors.  


To apply now, go to:

Marriott International is constantly acknowledged as an employer of selection globally by FORTUNE journal, DiversityInc and Great Places to Work Institute, amongst others. Visit to study extra about our office tradition and profession alternatives.

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So, we ask, the place will your journey take you?

Marriott International is an equal alternative employer dedicated to hiring a various workforce and sustaining an inclusive tradition. Marriott International doesn’t discriminate on the premise of incapacity, veteran standing or another foundation protected underneath federal, state or native legal guidelines.

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