We’re hiring and want to join with you to assist us ship distinctive customer support experiences as a Customer Service Representative – Insurance Agent Trainee with TTEC in Kansas City, KS.
Our recruitment, coaching and the place is 100% digital for the safety of you and our staff. Please hook up with this chance by making use of on-line or by way of textual content ‘TTEC’ to 97211 (Standard Msg & knowledge charges might apply) to attach with us.
Upon getting employed as a Property & Casualty Insurance Agent – Customer Service, we’ll ask you to select up your gear from our workplace.
To be eligible for this function you MUST:
• Be capable of come to TTEC’s workplace to select up gear
• Have >15 mbps web pace as validated by FAST.com
• Ability to hardwire (ethernet) direct to your property router throughout your at dwelling employment
• Router should be inside shut neighborhood of your quiet, at dwelling workspace
Now, greater than ever, how we join is all the pieces. Our objective is to ship humanity to enterprise – and it is extra related than ever earlier than in at present’s setting. We know we’re stronger collectively, working in direction of a objective that issues. As TTEC crew members we raise one another up, ship smiles, and assist our communities. Join us in our dedication to ship superb experiences.
We assist international manufacturers present an awesome expertise to their clients, construct buyer loyalty, and develop their enterprise. We had been based on one guideline: buyer experiences which might be easy, impressed, and extra human ship lasting worth for everybody. Your function brings that precept to life.
What You’ll be Doing
Take your customer support abilities to the subsequent degree. We assist one of many nation’s most revered insurance coverage suppliers whose mission is constructed to assist veterans and their households. If you’ve the will and the motivation, we’ll prepare you to be taught the insurance coverage business and grow to be a Licensed Insurance Agent for Personal Lines.
You’ll earn as you be taught with paid coaching, paid license charges and paid persevering with schooling. Once you grow to be a licensed agent, you may be taking inbound calls and different member inquiries.
As a TTEC Customer Experience Champion, You’ll Enjoy
• Competitive assured hourly wage
• Fun, proficient and witty teammates
• Knowledgeable, encouraging, and current management
• Family-friendly setting
• Free-spirited, theme-based worker occasions
• Diverse and community-minded group
• Career-growth and plenty of studying alternatives for aspiring minds
• And sure…all of the aggressive pay and advantages you’d anticipate
On a typical day, you may
• Take inbound calls to reply queries from clients
• No chilly calling
• Ability to know the members’ life occasions that will supply gross sales cues for added alternatives to satisfy the member’s wants and facility the member’s monetary safety
• Deliver superb buyer experiences
Why You? What You Bring
Connections are all the pieces right here at TTEC. That means we join with our clients, our teammates and most significantly with you. And the power to attach your self is what you convey to the desk… together with the next:
• Desire to coach and grow to be an energetic Personal Lines License Insurance Agent
• 6 months of customer support expertise
• Ability to work in a dynamic and altering setting
• Ability to be empathetic, constructive and upbeat written and verbal communications
• 1-year expertise multitasking in a Windows working system laptop setting
• High faculty graduate or equal
If you are a navy veteran, energetic responsibility guard or reserves, or a navy partner
We worth your expertise and imagine you are ready and battlefield-ready within the civilian world to tackle TTEC’s most revolutionary and difficult initiatives. Your hands-on expertise with globalization means you are ready to work together with our shoppers and staff all over the world. Overcoming adversity and adapting to vary has ready you to execute in our dynamic setting. We are searching for crew members the place management is baked in from Day One. Where innovation and disruption are a part of your DNA. We know that no job is as vital as serving one’s nation, however we hope you may discover delivering superb buyer experiences to be one other objective value serving!
TTEC is proud to be an equal alternative employer. TTEC embraces and is dedicated to constructing a various and inclusive workforce that respects and empowers the cultures and views inside our international groups. We attempt to mirror the communities we serve by not solely delivering superb service and know-how, but in addition humanity. We make it some extent to verify all our staff really feel valued and comfy being their genuine selves at work. As a world firm, we all know range is our power. It permits us to view initiatives and concepts from totally different vantage factors and permits each particular person to convey worth to the desk in their very own distinctive approach. But do not take our phrase for it – try some our ladies in management and variety awards on TTECjobs.com.
For extra details about TTEC, go to ttecjobs.com or search #ExperienceTTEC all through social media to interact within the international dialog.
Primary Location: US-KS-Kansas City
Job: _Customer Care Representative