Verizon introduces BlueJeans Telehealth platform for suppliers

by akoloy

Telecommunications big Verizon has etched its identify into the ever-growing listing of digital care platform builders with this week’s announcement of BlueJeans Telehealth.

The telehealth providing was constructed from the bottom up with collaboration from an advisory board of well being system clinicians, making a platform designed with the wants of suppliers in thoughts, Verizon mentioned within the announcement.

The builders labored to create a telehealth answer that meets two key issues suppliers and sufferers have within the age of digital care: ease of use and safety.

BlueJeans Telehealth could be deployed on any linked gadget or via the accompanying app. It runs with Dolby Voice Audio to make sure an uninterrupted go to and might be obtainable in additional than 200 languages, together with signal language, along with transcription and closed captioning providers.

When sufferers log in for his or her appointment, they are going to be prompted with a pre-visit medical situation survey and academic onboarding supplies to prep them for the go to.

On the supplier facet, the platform routinely shares information and data from visits into their digital well being file workflow. BlueJeans Telehealth additionally works to simplify reimbursement by licensing on a per-visit mannequin, which permits for simple information seize and reporting, Verizon mentioned.

The platform has a dedication to privateness and safety and, as such, contains entry controls, encryption, privateness checks, locked conferences, fraud detection and moderator controls. Additionally, Verizon mentioned it would signal HIPAA enterprise affiliate agreements with its prospects that deal with regulatory necessities concerning privateness and safety.

Patients and suppliers will be capable of use BlueJeans Telehealth in May, based on the announcement.


The expanded use of telehealth has been one of the vital reported-on narratives of the COVID-19 pandemic, so it’s no marvel Verizon is hopping on the digital care bandwagon.

During the start levels of the pandemic final March, telehealth visits increased 154% in contrast with the identical interval in 2019, based on information from the Centers for Disease Control and Prevention.

With its fast development, telehealth has morphed from a distinct segment section of healthcare right into a service choice that would flip $250 billion of U.S. healthcare spend into digital care, based on McKinsey & Company.


Verizon acquired BlueJeans final May with the hopes of mixing its telecommunication experience with BlueJeans’ video conferencing capabilities to develop its digital communications pipeline.

Verizon had beforehand dipped its toes into telehealth again in 2014, however the enterprise was short-lived, and fewer than a 12 months after it launched Verizon pulled back each its patient-to-provider Virtual Visits product and its FDA-cleared telehealth hub software program.

The firm now joins veterans within the digital care house reminiscent of Amwell, which reported 65% income development in 2020; Doctor on Demand, which not too long ago introduced its plans to merge with medical navigation platform Grand Rounds; and MDLive, which is being acquired by Cigna’s well being providers subsidiary Evernorth.


“While the use of telemedicine has been steadily growing for some time now, the pandemic has accelerated telehealth adoption and changed the conversation around what patient care will look like moving forward,” Tami Erwin, CEO of Verizon Business, mentioned in an announcement.

“We worked closely with an advisory board of health system clinicians and healthcare decision-makers to build BlueJeans Telehealth specifically to address the most pressing needs for a virtual-first telehealth offering – from ease of experience to enhanced security. Today’s launch is just the beginning for Verizon in what we see as the future of telehealth, especially when you consider the innovation that will come from 5G mobility, broadband and cloud capabilities.”


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