Microsoft acknowledges unresponsiveness drawback in new Xbox controllers, is engaged on repair

by akoloy


In temporary: We’ve heard quite a bit concerning the PlayStation 5 DualSense drift points not too long ago, but it surely appears Sony is not the one firm with problematic controllers. While not drifting, Microsoft’s new Xbox Wireless Controller is failing to register button presses for some individuals, an issue that is current on each the Xbox consoles and PC. The Redmond agency has acknowledged the problem and is engaged on a repair.

Drifting has been a blight on controllers for years. The most well-known sufferer is Nintendo’s JoyCons, although Microsoft’s earlier Xbox One controllers, together with the $180 Elite Controller, expertise the identical drawback.

Last month introduced experiences of some PS5 DualSense models experiencing drift, resulting in Sony dealing with a class-action lawsuit over the matter. Nintendo and Microsoft are additionally coping with class actions over their controllers.

As reported by The Loadout, the brand new Xbox Wireless controller that arrived alongside the Xbox Series X/S often fails to register button presses. A person known as SK Lee purchased one of many controllers as an improve from their Logitech F310 however discovered the Y button usually would not work, which is especially annoying for somebody who principally performs FIFA.

“The controller consistently failed me several times in a 15-minute game,” mentioned SK Lee, who notes that the A and X buttons additionally often fail, although not as usually because the Y button. They’ve now gone again to their Logitech controller.

Microsoft mentioned it’s conscious of the state of affairs and is engaged on an answer, although we do not know when it’d arrive or what it’d entail. “At Microsoft, we put all of our products through rigorous quality assurance testing and are committed to providing customers with an unparalleled gaming experience,” the corporate mentioned. “We are aware some players may be experiencing unresponsiveness with their new Xbox Wireless Controllers and our teams are actively working on a solution. For the best experience, we encourage customers to visit Xbox Support for assistance.”

A recent teardown of the DualSense controller confirmed a part of the issue is that Sony, together with different firms, use parts with low sturdiness as a “wilful cost-saving calculation on the consoles makers’ part,” based on iFixit.

The regular disclaimer is that not all new Xbox Wireless Controllers are experiencing the issue; this author’s is working wonderful after a couple of months of use. But it is disappointing to see so many reported points with the brand new gadgets, particularly once they price $60 and extra.



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